Frequently Asked Questions
Everything you need to know about your Mars by GHC experience.
What is the status of my order?
Once your order is placed, you will receive a confirmation email with a tracking number. You can use this number on our carrier's website to monitor your shipment in real-time.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a request.
Do you offer international shipping?
Yes, Mars by GHC ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we partner with factories that ensure fair labor practices.